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Collect for Crisis

Volunteer at a Crisis collection this Christmas and help raise vital funds towards ending homelessness for good.

Join our volunteering community this Christmas and help transform people’s lives this winter and throughout the year.

Donate a few hours of your time and bring some Christmas spirit to a Crisis collection this winter. Take a look at the available opportunities and sign up to get involved.

If you are part of a choir and would like to sing at one of our collections, please contact us: collections@crisis.org.uk 


If you signed up online, and provided an email address, we will send you an email confirming your sign up within three working days of signup. If you did not provide an email address or you have still not received a confirmation email please call: 0207 036 2825 to speak with one of the collections team about your requested shift.

Each of our collections has a minimum of 4 people for each shift. On rare occasions, we might have people pulling out of the collections on the day but we will always do our best to fill these spaces should this happen.

Why not ask a friend or family member to sign up so you can collect together?

A Crisis t-shirt will be provided for you to wear, you can collect this on the day alongside your collection bucket from your designated pick up venue (details of this will be in the email you receive two weeks before your shift).

We would suggest wearing something warm and most importantly that you wear comfortable shoes!

We absolutely encourage some festive cheer at our collections so if you fancy popping on a Santa hat, elf ears or a full-blown Santa outfit then please do but this is not essential.

There won’t always be somewhere to put valuables, so we suggest you only bring the bare essentials with you.

Every collection venue will have a variety of shops close by that you can purchase food and drink.

We will email you some information about out work and provide a copy of this when you collect your bucket and Crisis t-shirt. If anyone asks a question you are unable to answer please provide them with our website address: www.crisis.org.uk where they can find out more information about our work or if there question is more specific then please ask them to email their enquiry to following email address: fundraise@crisis.org.uk

You can certainly talk about the collection, but it’s best not to shout. You’ll get a feel for how individual people like to be approached. 

There may be a choir present at some of the shifts and venues, you will be informed in your email if this is the case. If so, you will find that most people will come over to listen which is a great opportunity to move around the crowds with your collection bucket (feel free to sing along with the choir as you go!)

The money collected for each venue will be counted and announced a maximum of a week after your collection. We will inform you what your venue raised as a whole for that day and an average per volunteer. This figure will be communicated to you and your fellow volunteers for that day.

If you have any further questions that are not listed, please email collections@crisis.org.uk

You will be given the name of a point of contact in your final email from the team which will be sent two weeks before your shift. This email will confirm all details that you need for your shift.

If you are unable to make your shift please try and give us enough notice to be able to find someone else to collect in your place. It is really important for us to have a full shift of people collecting so we can raise as much funds as possible for homeless people.

In the instance that you are unable to attend please contact your collection host or fundraiser (their phone number will be on the confirmation email you receive) to explain that you won’t be able to attend.

We are only allowed a set amount of people to collect at each collection venue as per their rules and regulations.

If you would like friends or family to join you we suggest that you ask them to sign up to the same shift as you.

Please be aware that children are not allowed to collect any actual money (the legal age for collecting is 16), but they are welcome to come along and keep you company. Dogs are always fun to bring along, but please email collections@crisis.org.uk to see if your collection point is appropriate for animals.

It’s best practice not to shake the tin or bucket.

Depending on your collection venue, you will either be asked to leave your money at a designated point such as a nearby hotel or you will have a designated money collection volunteer who will come and collect money from you after your shift. Further details of this will be emailed to you two weeks before your shift.

Yes, you and many other volunteers will be collecting donations in a large crowd of spectators, outside at the Covent Garden Piazza.  You will be able to see all the activity on stage whilst fundraising for Crisis. The lights are switched on at 6pm.